Privacy Policy

Effective Date: June 7, 2025
Last Reviewed: June 7, 2025

Restoration North (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://restoration-north.com (the “Site”), in accordance with the FTC guidelines as of 2024 and all applicable data privacy regulations.

By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information and non-personal information, including:

• Personal Identifiers: Name, email address, phone number, mailing address, etc., when voluntarily provided via contact forms, lead magnets, or service inquiries.
• Device Information: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages visited, time spent, referring websites, links clicked.
• Marketing Data: Behavior collected through advertising platforms.

2. How We Collect Your Information

We collect information in the following ways:

• Directly from you via forms or communications.
• Automatically through cookies, tracking pixels, and analytics tools.
• Through third-party platforms and integrations.

3. Technologies Used for Tracking

We use the following third-party tools for tracking and marketing purposes:

• Google Analytics – for web traffic analysis and behavior tracking.
• Meta (Facebook) Pixel – for conversion tracking and personalized ad delivery.
• LinkedIn Insight Tag – for ad targeting and measurement.
• HubSpot – for customer relationship management and lead nurturing.

These platforms may collect data such as IP address, user behavior, and browser data. Each has its own privacy policy, and users may opt out of personalized advertising through their respective platforms.

4. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Site
• Improve user experience and Site functionality
• Respond to your inquiries and requests
• Run marketing and remarketing campaigns
• Send updates, promotions, and follow-ups via email or other channels

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it:

• With trusted service providers (e.g., analytics, CRMs, ad platforms)
• When legally required (e.g., in response to a subpoena or similar legal process)
• In the event of a business transfer or acquisition

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Store user preferences
• Track user behavior for analytics and marketing
• Improve functionality and performance of the Site

You may disable cookies through your browser settings, but some features of the Site may not function properly.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, correction, or deletion of your data
• Opting out of marketing communications
• Opting out of certain data processing activities (e.g., Google Ads personalization)

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

Restoration North
Email: [email protected]
Website: https://restoration-north.com
Address: Jacksonville, Florida